Privacy Policy

1. Introduction

OFA Pty Ltd ("OFA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020.

2. Information We Collect

2.1 Personal Information

• Name and contact details (email, phone, address)
• Date of birth (for age verification)
• Account credentials
• Payment information
• Identity verification documents (for creators)

2.2 Usage Information

• Browsing and bidding activity
• Device and browser information
• IP address and location data
• Cookies and similar technologies

3. How We Use Your Information

• To provide and maintain our Platform
• To process transactions and payments
• To verify user identity and age (18+)
• To send auction notifications and updates
• To prevent fraud and ensure platform security
• To comply with legal obligations
• To improve our services and user experience

4. Information Sharing

We may share your information with:

• Other Users: Buyer shipping addresses are shared with creators for delivery
• Payment Processors: To process transactions securely
• Service Providers: Who assist in operating our Platform
• Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for 7 years after account closure for tax and legal compliance purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the relevant privacy authority

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.