Contact Us
Get in Touch
Have a question or need assistance? We're here to help.
Response Time
We aim to respond to all enquiries within 24-48 hours during business days.
Monday – Friday, 9am – 5pm AEST
Before You Contact Us
Many questions can be answered quickly by checking our help resources:
When Contacting Us, Please Include:
- • Your registered email address
- • A clear description of your question or issue
- • Any relevant order or auction numbers (if applicable)
- • Screenshots if reporting a technical issue
Need to Report an Issue?
If you've encountered a problem with an auction, payment, or another user, please use our dedicated report form.
Report an Issue →